We hope you are well and looking forward to visiting Cuba again when the time is right. To give you as much piece of mind as possible, we are working hard with our local travel partners to continue providing you with safe and exciting travel experiences following the latest recommended guidelines.
If you have purchased any visas with us for trips planned between March 17, 2020 and June 30, 2020, you can return your visa to us in its original condition for a refund. Include your copy of payment receipt within the envelope. Please note shipping fees are non-refundable and a $12 processing fee per visa will be applied. If you are planning to reschedule your trip, you may retain your purchased visa for your next scheduled trip to Cuba. For more information, please contact us by email on email@example.com or call us (800)963-2822.
The CTS Team
June 5, 2020
- Cuba has proactively implemented contact-tracing and testing along with COVID-19 precautionary measures recommended by the WTO. This has significantly decreased reported active cases of COVID-19, and is expected to continue seeing numbers of active cases decrease.
- The Ministry of Tourism in Cuba has confirmed that Havana International Airport continues to be shut down with airport reopening to be anticipated for the beginning of July, 2020. Airlines flying into Havana such as American Airlines (Miami International Airport) and Southwest (Fort Lauderdale) have opened up bookings to Havana starting July, 2020.
- Our hotel partners in Havana, Meliá Cohiba and Iberostar have implemented strict Health and Safety measures. Meliá Hotels International has teamed up with Veritas, a company leader in inspection, certification and testing, to create the ‘Stay Safe with Meliá’ program. This program guarantees stringent Post-COVID-19 Health and Safety Standards for its customers and staff. Hotels are expected to reopen in August 2020.
- We are working with our local experience, tour, casas particulares and transport partners to implement vigilant hygiene and safety practices in line with COVID-19 regulations. We will be sharing more information about our Cuba Safe Travel program in the coming weeks.
- Face masks are currently mandatory in public places and is highly recommended during your future travels to Cuba. To protect yourself and others, we strongly advise to wash your hands with soap and dry with clean paper towel frequently as possible. You can also use an alcohol based hand sanitizer when outside. Avoid touching your face and keep 6ft distance from others. If you are using a reusable face mask, ensure to wash your face mask with soap between uses. Bring plenty of soap, hand sanitizer and disinfectant wipes with you as these supplies may be limited in Cuba.