March 18, 2020

Notice for travelers in relation to Coronavirus (COVID-19):

Dear friends,

We hope you are well and looking forward to visiting Cuba again when the time is right. To give you as much piece of mind as possible, we are working hard with our local travel partners to continue providing you with safe and exciting travel experiences  following the latest recommended guidelines.

If you have purchased any visas with us for trips planned between March 17, 2020 and March 31, 2021, you can return your visa to us in its original condition for a refund. Include your copy of payment receipt within the envelope. Please note shipping fees are non-refundable and a $12 processing fee per visa will be applied. If you are planning to reschedule your trip, you may retain your purchased visa for your next scheduled trip to Cuba. For more information, please contact us by email on info@cubavisaservices.com or call us (800)963-2822.

Stay safe,

The CTS Team 

 

Latest Updates:

 

February 17, 2021 

  • Airlines have resumed their flights into Havana (José Martí) International Airport from dedicated airports including Miami International Airport and Tampa.

Traveling to Cuba from the US

  • From January 10, 2021, travelers are required to present proof of a PCR test with negative results, taken in your departing country in the last 72 hours. It is recommended you bring two physical copies of your PCR test result with you.
  • In addition, Cuba requires all passengers to complete a PCR test upon arrival in Havana International Airport. The Cuba Sanitary Fee is $36.25 which includes a $6.25 processing fee.* Tickets booked after December 1, 2020 should have this included in the ticket price. Please check this with your airline.

Click here to go to the American Airlines Health Screening page

  • All travelers are required to fill out a Health Declaration form before checking in for your flight to Cuba. It is recommended to bring a printed copy of this form once completed.

Click here to obtain your Cuban Health Declaration Form 

  • All non-Cuban citizens who arrive in Cuba must quarantine for 5 nights and 6 days in a designated ‘Quarantine hotel’. Travelers are encouraged to purchase their Quarantine Hotel Package online prior to their departure date.


Click here to purchase your Quarantine Hotel Package

You will be required to take a second PCR test on the 5th day before leaving your hotel.

 

Traveling to the US from Cuba

  • Following a new CDC order effective January 26, 2021, all air passengers arriving to the US from a foreign country are required to get tested for COVID-19 infection no more than 72 hours before their flight departure time. You are also required to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. 
  • In addition, the CDC requires arriving air passengers to test 3-5 days after travel AND stay home for 7 days after travel. Even if you test negative, stay home for the full 7 days.

 

Further Information

  • Face masks are currently mandatory in all public area including transport. To protect yourself and others, we strongly advise to wash your hands with soap and dry with clean paper towel frequently as possible. You can also use an alcohol based hand sanitizer when outside. Avoid touching your face and keep 6ft distance from others. If you are using a reusable face mask, ensure to wash your face mask with soap between uses. Bring plenty of soap, hand sanitizer and disinfectant wipes with you as these supplies may be limited in Cuba.

 

  • Cuba has proactively implemented contact-tracing and testing along with COVID-19 precautionary measures recommended by the WTO.

 

  • We are working with our local experience, tour, casas particulares and transport partners to ensure vigilant hygiene and safety practices in line with COVID-19 regulations.